Safr Care’s comprehensive technology platform offers powerful tools to monitor, automate, and improve your business operations, while addressing the industry’s most critical transportation challenges.
Safr Care’s platform is connected with more than 3100 payors to easily verify insurance coverage. Patients can check if their insurance offers coverage for non-emergency medical transportation services through Safr’s rider app, available on both Android and IOS stores.
Self-paying patients can easily manage requests for transportation to medical appointments through our secure payment gateway, making requesting non-emergency medical rides more user-friendly and accessible than ever.
Safr Care takes care of insurance eligibility checks, pre-authorization, and billing. Safr Care manages complex transactions with payors and streamlines future transactions by securely storing payment information. The billing system provides turn-key service, increasing the time transportation providers can spend growing their business.
Safr Care is compatible with most leading industry brokers, allowing for easy integration with transportation providers' existing workflows. In addition, many brokers' manifests are easy to create multiple formats and simply upload.
Transportation providers have the option to ride pool, saving money that can be passed along to the members, while also improving operational efficiencies.
“We save lives by using Safr Care medi
transport service (NEMT) software. Before Safr Care, we were using Excel spreadsheets
to manually dispatch NEMT rides. Our drivers were carrying sign-off sheets to prove that
the patient was transported. Moreover, our drivers were logging their work time on
old-fashioned timesheets. Now that we use Safr Care, our drivers are getting the ultimate
experience and can focus everything on the patient. Our drivers are so happy because taking
care of a patient in need of healthcare is the rewarding part of the job. Also, with Safr Care,
we’ve been able to greatly reduce human error, as the software enhances the reliability of our data.
The Safr Care workforce makes us feel like family. Safr Care understands our environment and shares
in the goal of improving health for patients across every community.”
With Safr Care's vehicle and driver management features, transportation providers are able to manage both fleets as well as drivers. Users can track regular maintenance with a dashboard that displays key quality indicators such as missed ride rates, star ratings, and real-time operations.
The auto dispatch feature takes location, vehicle requirements, patient needs and driver availability into account, matching ride requests to drivers with the necessary credentials.
Through Safr Care’s radar feature, transportation experts can monitor the in-ride experience and message both patients and drivers, ensuring a timely arrival.
Safr Care’s comprehensive and yet simple dashboard shows live tracking of data on rides, revenue, and total earnings. Customers can see daily operations from a granular view. These reports help the customer analyze service congestion, which results in improving efficiencies, mitigating potential losses, and streamlining overall operations.
By joining the Safr Care network, transportation providers gain access to transportation requests from other networked providers through our feature called the Marketplace. Transportation providers may choose to send their excess rides to the Marketplace where other transportation providers can accept, resulting in extra income and reduced no-shows.